FAQS

QUESTIONS TO ASK TREATMENT FACILITIES AND OUR ANSWERS

 

Q What is the average outpatient treatment stay in the program?
A The Chrysalis program is time-limited to 24 weeks, 12 initial program weeks and 12 follow up program weeks.  We believe this time limit helps clients progress.  Most clients stay in individual therapy and/or dietitian meetings for approximately a year beyond that.  Research shows the average recovery from an eating disorder takes 7 years.

 

Q What is the step-down process for care?
A The first 12 weeks of the Chrysalis program consist of two 4 hour nights.  The second 12 weeks of the program are only 3 hours long group sessions. During and after Chrysalis, clients are asked to attend weekly therapy sessions as well as regular meetings with the dietitian.

 

Q Is the cost of therapy and dietitian meetings included in the program?
A Therapy sessions and meetings with the dietitian are individually priced according to your treatment plan.  Please call for more information.

 

Q How are meals handled?
A We offer a therapeutic meal at each group session.  This is an important part of the program.  Clients work with their dietitian to plan meals, and they bring their own food.  Instead of hospital food, clients benefit from learning how to prepare their own food throughout the program. 

 

Q Is there a family therapy component to the program?
A Chrysalis offers one to two meetings with family members or partners.  We believe it is important to respect the specific needs of the client and the family by having these meetings with one family at a time.  Many programs have these programs in large groups, which can be stressful.  These meetings are arranged as the client is ready.  There is no extra fee for this service.

 

Q What is your recovery rate?
A The Chrysalis recovery rate is approximately 80% for clients who complete the 24 week program and the recommended amount of therapy sessions while the national recovery rate is at 33%.

 

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QUESTIONS TO ASK INSURANCE COMPANIES

  • What is the full cost of the program?
  • What does insurance allow for coverage, also known as Usual Customary and Reasonable (UCR)?
  • If a gap exists between the full cost and the UCR, how does the facility handle the difference?
  • What will my actual out of pocket costs be?
  • What is my deductible and is this different from my medical deductible?
  • What is my copay and how is it payable?
  • If your company covers a facility, what is the usual length of stay at that facility, and how many days do they usually pay?  Example: 10 days for a 90 day program.
  • What costs will I be expected to bear once insurance coverage runs out?
  • Are there other disclaimers?  For example, if coverage is only provided when my eating disorder is active, will I be asked to leave the facility as soon as I improve?
  • Once I complete treatment, what coverage will be available for aftercare, such as ongoing therapy and meetings with the dietitian?         
  • If your insurance company only covers a facility in another city, what will the commute cost in terms of mileage, gas, and time?  This could be significant.